Why We Created This Brand

Hitilove | The Innovative Leader Redefining Intimacy

 

Welcome to Hitilove — your trusted brand for premium adult products.

We understand that in the pursuit of intimate experiences, what you seek is safety, realism, and true pleasure. Yet many products on the market fall short of these expectations — with rough finishes, poor anatomical accuracy, cheap materials that irritate or even harm the skin, limited functionality, lack of interactivity, unreliable after-sales support, and concerns around privacy and discretion.

Hitilove was born out of our unwavering commitment to quality and a deep understanding of user needs.

 

From Behind the Scenes to Center Stage

 

In 2021, Hitilove emerged as the answer. The brand name combines "High-tech Intimacy" and "Love", symbolizing our mission to redefine intimacy through innovation and advanced technology.

Today, Hitilove has become a leading global brand in functional sex dolls, a top-tier multifunctional doll manufacturer in the U.S., and a trusted name serving users in over 170 countries, supported by 6 overseas warehouses.

But more than just products, we’re committed to promoting a culture of healthy, joyful, and responsible intimacy. We believe that pleasure is not just a physical release, but also emotional healing and connection.

 

Hitilove Brings a Complete Upgrade to Your Intimate Life

 

The 8F Realistic Functionality System

1F – Suction: Dynamic suction mimics realistic sensations
2F – Vibration: Multiple vibration modes for personalized pleasure
3F – Self-Cleaning: One-click cleaning for effortless hygiene
4F – Full-Liquid Simulation: Natural lubrication feel
5F – Remote Control: Wireless operation anytime, anywhere
6F – Thrusting: Deep, rhythmic motion for immersive stimulation
7F – Touch Sensor: Responsive interaction with a human-like feel
8F – AI Video Interaction: Smart video engagement for emotional connection

 

Absolute Safety, Guaranteed at the Source

 

Certified by FDA, CE, ROHS, MSDS

Made from food-grade contact-safe materials

Each batch of materials is traceable for 15 years

Over 6,000 hours of dermatological safety testing

 

Global Services, Privacy Assured

 

6 overseas warehouses covering major regions in the Americas, Europe, and Asia

48-hour discreet delivery

24/7 multilingual customer service

30-day worry-free return policy, including our industry-first “opened-but-returnable” guarantee (all returns are destroyed and never resold)

 

Why High-End Users Choose Hitilove

 

17 years of expertise, backed by 43 international patents
3 million+ satisfied users worldwide
100% transparent and fully controlled supply chain
✓ Products that help you explore self-care and sexual wellness safely and confidently
✓ A brand that serves as your trusted companion on the path of personal growth and discovery

 

Our Commitment

"While the industry engages in a race to the bottom, we stay committed to the peak of quality. Every Hitilove product is crafted by seasoned engineers with the same standards as medical devices. Because true pleasure should never be compromised. Hitilove is not just a product—it’s a promise to your self-care and your right to a high-quality, fulfilling intimate life. Let us help you experience the perfect fusion of technology and love, and start a new chapter in your journey of intimacy."

 

A Word from Our Founder

“Every Hitilove product is carefully designed and engineered to medical-grade standards. We don’t cut corners. We don’t chase shortcuts. Our only mission is to let every user explore freely and enjoy confidently.”

 

Contacts

We are always happy to answer your questions and look forward to building a closer relationship with you.
 
Email:support@hitilove.com

 

Product FAQ
Quickly find answers to frequently asked product questions.

How do you clean sex doll?

1. Clean the exterior

First, rinse the surface of the doll with warm water to remove any dust and dirt. Then, use a mild detergent or special adult cleaning solution with a soft cloth or sponge to gently wipe the doll's body. Pay special attention to the doll's chest, buttocks, joints and other areas, and avoid any sharp objects touching the doll's surface.


2. Cleaning the internal channels

For dolls with double passages, make sure each passage is thoroughly cleaned. Use lukewarm water and special cleaning solution to clean the interior. Avoid using too strong cleaning agents that may damage the material of the interior walls. A special cleaning brush can be used to clean the depths to ensure that all areas have been cleaned.


3. Tackling hard-to-clean stains

If your doll has stubborn stains, try using a specialized stain cleaner, which are usually designed to be gentler and harmless to the material. Be gentle when treating stains and avoid strong scrubbing.

4. Pat dry and wipe

Use paper towels or dry towels to gently pat the doll's surface dry to remove excess moisture. Pay special attention to the doll's joints and surface crease areas to ensure that the moisture is completely absorbed. Avoid strong rubbing to prevent damage to the doll's material.

5. Blow-drying

For passageways, it is recommended to use a low-temperature fan or hair dryer to ensure that the moisture on the inside is completely evaporated. Avoid using high-temperature hair dryers, which may cause deformation or damage to the material.

Are the materials safe?

We attach great importance to the safety of our products and the health of our customers, therefore the TPR material we choose has gone through rigorous safety tests and many quality inspections to ensure that it does not contain any harmful chemicals and meets the safety standards of the international adult industry.TPR material is non-irritating to the human body, and can be safely contacted with the private parts, bringing peace of mind to the use of the experience.

The soft texture and excellent elasticity of TPR makes the touch feel close to real skin, while providing excellent abrasion resistance and a long service life. To maintain optimal condition, we recommend avoiding exposure to excessive stretching or high temperatures to prevent material damage.

We always strive to provide you with a safe, comfortable and realistic product experience.

How to Maintain the Shape of Sex Doll?

Proper Storage Position

Flat Storage: It's best to store your sex doll lying flat on a soft surface, such as a mattress or sofa. Avoid leaving it standing or sitting for long periods, as this can put stress on the joints and internal skeleton.
Using a Storage Bag: Many sex dolls come with a dedicated storage bag or case, which helps protect against dust and moisture. If one is not available, you can wrap the doll in a clean cotton cloth or blanket.
Avoid Hanging Storage: While hanging storage can save space, it may cause stretching of the joints and material, so it is not recommended for extended periods.


Avoid Excessive Bending and Pressure

Prevent Joint Damage: Avoid keeping the doll's limbs in overly bent positions for a long time, such as bent legs or raised arms. This can damage the internal skeleton and material.
Do Not Place Heavy Objects on the Doll: Long-term pressure can cause the doll to deform, affecting its appearance and texture.

What materials are dolls made of?

Our dolls are primarily made of TPR or silicone. TPR is a more affordable option, while silicone is more realistic and durable.

What kind of lubricant should I use with my doll?

Only use water-based lubricants with your doll. Oil-based lubricants can damage the material.

Can I heat my doll?

Yes, you can use a sex doll warming stick to safely warm up your doll before use. It provides gentle internal heat and enhances the experience. Do not use high-temperature heat sources such as microwaves, hair dryers, or highly heated water, as these can damage the TPR or silicone material.

What size doll should I choose?

It depends on your space, preferences, and intended use. If you're looking to purchase a doll that fits your needs, feel free to share your requirements with our team — we’ll be happy to recommend the best option for you.

Do the dolls contain phthalates?

Yes, all our dolls are made with phthalate-free materials.

Do all products come with a USB cable?

Yes, our products come with a USB cable. Remote controllers and vibrators are compatible with batteries (come with the product), so all you have to do is make sure they are charged and get down to work.

Shopping FAQ

Quickly find answers to common shopping questions.

What are the payment methods?

We accept major credit cards, PayPal, Apple Pay, and many other secure payment methods.

How much is shipping?

Shipping costs vary depending on the destination, weight, and size of the package. You can calculate shipping costs in your shopping cart before completing your purchase.

How long will it take to receive my order?

Delivery times vary depending on your location and the shipping method you choose. Typically, orders are processed within 2 business days, and shipping can take anywhere from 2-4 business days within the continental US. International orders may take longer.

Do you ship discreetly?

Yes, all our orders are shipped in plain, unmarked packaging with no indication of the contents. Your privacy is our top priority.

What is your return policy?

We offer a 30-day return policy on unopened and unused products. If you are not satisfied with your purchase, please contact us within 30 days of receiving your order to initiate a return. Please see our return policy page for full details.

Can I cancel my order?

You can cancel your order as long as it hasn’t been shipped yet. Please contact us as soon as possible if you wish to cancel. Once an order has been shipped, it cannot be canceled.

How do I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your package on the carrier’s website.

What if my order arrives damaged?

If your order arrives damaged, please contact us immediately with photos of the damaged packaging and products, and we will be happy to resolve the issue for you.

General FAQ

Quickly find answers to common general questions.

Is it safe to use a sex doll?

Yes, it is safe to use sex dolls as long as you maintain good hygiene practices and avoid sharing your dolls with others to prevent the spread of infection.

What are the benefits of owning a sex doll?

Some people find that sex dolls provide companionship, reduce loneliness, and offer a safe and convenient outlet for sexual expression. They can also be helpful for individuals with disabilities or those who have difficulty finding partners.

Are sex dolls only for men?

No, sex dolls are for anyone who desires a safe and convenient outlet for sexual expression, regardless of gender or sexual orientation.

Is it normal to own a sex doll?

Yes, it is perfectly normal. Many people find sex dolls to be a fulfilling and harmless way to explore their sexuality and address their needs.

What if I have a problem with my order? 

Please contact our customer support team, and we will be happy to assist you.

How can I contact customer support?

You can contact us via email or live chat. Please visit our contact us page for more information.

Do you have a physical store?

Currently, we do not have a physical store. All purchases are made online through our official website to ensure privacy, a wider selection, and faster service.